I have, since my DH re-enlisted in the Army been a HUGE proponent of Tri-Care & had no problems with them or our care facilities. That being said, "Welcome to Fort Stewart." I have no idea who is dropping the ball or where it is being dropped. But rest assured the ball HAS been dropped and I am NONE too happy about it. Anyone who knows me & knows me well, knows without a shadow of a doubt that once you make me THIS angry, the fur is going to fly!
So here I am to type it all out so I don't cause bodily harm to someone. We all know that part is me exaggerating since I would harm someone in such a more devious manner if I were to really want to cause harm, but I digress.
We changed our Tri-Care when we got here at the end of September. We were told it would be affective 1 Oct. Fine. We weren't even in our house or anything. Well, in Oct. I call for an appt. here @ the doctor on post. I am somehow not in the system. Well, I am told to call Tri-Care again. I go through the same routing once again because I have nothing in the world better to do with my time other than to give it freely to Tri-Care. They now say, it will be affective 1 Nov. Fine. Well, I have started working out & my DH & I take out BP before & after workouts & mine is in the VERY DANGEROUS (yes, the machine puts it in all caps like that and highlights it is RED incase you are not taking it serious enough) even before I work out. SO I call to make an appointment here once more. One more try, right? I am up anyway, so I call at 730 when they open the phone lines to try to ensure I get an appt. Well, seems I am STILL not in the system & will have to call Tri-Care once again. Of course, I have been up all night. This is the third anxiety attack I have had since 1 Jan. I am NOT in a good mood at all! And Tri-Care does not open until 8. I think it was the Lord looking after the Lab Monkeys that work at Tri-Care (the same Lab Monkeys that can't stop kicking fleas off themselves long enough to press the correct button on the computer & assign me a PCM)when they didn't open until 8 this morning. Maybe I will have calmed down enough by the time I call them not to say things that would shame my parents. I try to keep my class intact while conversing with a business, but this is shameful. Very shameful. It is a waste of my time & energy because I do not feel like whatever I do today will resolve a darn thing!
Yes, the system is broken. It may not help anything, just like I think it won't but today, someone there at Tri-Care will get a peice of my mind. They will remember the chewing they get this morning for a while & I hope it sets the mood for their day enough that they actually go to their superiors & say, "The system is broken! We need to fix this! This is blasted ridiculous!" One can only hope!